FAQS
Is the content displayed on the box the same?
Firstly Wrong network port plugged in
(1) Confirm that the Ethernet cable is plugged into the output port 1 of the sending card;
(2) Try broadcasting the network cable to another network port.
Secondly Resend display screen connection
Open NovaLCT Mars user ->Advanced user login ->666 (password) ->Display screen configuration ->Next ->Display screen connection ->Load from file ->Select corresponding SCR parameters ->Send to hardware ->Curing. Note: Before curing, be sure to check if the display screen is working properly. If so, click on curing.
Is there a black screen on a single box?
Firstly Check the receiving card
(1) Check the power indicator light of the receiving card;
① Normal illumination, the receiving card is powered on;
② Not lit, check the switch power supply;
(2) Check the power indicator light of the switch power supply;
① Normal illumination, power supply working properly;
② Not working, replace the switch power supply;
③ If multiple power sources do not light up, check the wiring terminals;
④ When replacing the power supply or wiring terminals, it is necessary to cut off the power to avoid electric shock.
Secondly Replace short/long Ethernet cables
Replace the network cable of the current receiving card;
(2) Replace the Ethernet cable between the aircraft seat and the receiving card in the box
Thirdly Replace the receiving card
Replace the current receiving card;
(2) Please refer to “How to Send and Receive Card Parameters” for sending and receiving card parameters
Fourth Replace the adapter board
Replace the adapter board;
(2) Poor connection between the adapter board and the receiving card, improper insertion, and reverse insertion